by Sunny Paul on 2019-11-04
Helpful Staff and Doctor!!
by Gary Gil on 2019-10-23
The staff and veterinarian were great and took very good care of our dog.
by Adam Lobe on 2019-08-31
Awsome took care of my pup.
by Joel Gandelman on 2019-08-29
My cat’s full recuperation is not over yet, but this is the second time I’ve used PETSURG and Dr. Jones. She and her staff are absolutely wonderful and go way and beyond their job descriptions in trying to help out their human clients and animal patients (including lending me a dog carrier for temporary use while my cat recovers from broken bone surgery) ..and also for literally being there 24 hours a day to answer any questions big or small on home caring for the pet. I used to live down in San Diego itself and dreaded if I had to take my pet to an emergency hospital after several experiences. This PETSURG is a whole different world and I HIGHLY recommend it.
by Sharon Gebauer on 2019-08-14
100% happy, Dr. Jones and staff were wonderful. Took excellent care of my pup…
by Carl Beyer on 2019-08-06
We received excellent service.
by Kathy Kirchmeier on 2019-07-24
Very companionate and understanding. Gave me options and guidelines to try before surgery .
by Anon on 2019-07-22
Excellent service and information.
by Anon on 2019-07-14
Excellent service and all the staff really care!
by Anon on 2019-07-08
The staff was extremely nice and I could tell they cared for my dog
by Patricia McCarthy on 2019-07-05
Unbelievable compassionate care for my dog and me. I would highly recommend Dr. Jones and her staff.
by Ahmad Hashemi on 2019-05-03
Very friendly and good service
by Johnny McClure on 2019-04-19
Staff is so helpful and friendly
by Tom Craig on 2019-04-02
Always friendly and professional service at a reasonable price. My go-to vet!
by Jane Chambers on 2019-03-17
The staff was friendly and professional. They were very helpful when I called the next day with questions.
by Pamela Dejesus on 2019-03-16
Prompt service. The staffs were very friendly and approachable. Dr. Jones was very precise and provided everything that my fur ball needed. The overall service from entry to exit was great. They updated me detailed about the surgery from beginning to end. They also provide detailed follow-ups post operation. Great service and thanks so much for taking care of my baby.
by Christine Richter on 2019-03-15
The best team of caring individuals I have encountered in the veterinary industry! After several appts and unnecessary tests with 3 other supposed surgeons, we found ER 4 pets! We decided to have Dr Jones, an orthopedic specialist, do the surgery that was needed for an ACL tear on our 5 month old English Mastiff. Due to his age, it was a scary thing to have to go through, but I cannot say enough about how great Dr. Jones and her staff are. Always patient, kind, and understanding. I wish they had a regular vet on staff just so I could continue care with them. The surgery was a success and we are continuing on our long recovery road with the help of Dr. Jones’s expertise! Thank you to all of you for really treating our fur baby like family!
by Michele Hodelin on 2019-03-10
Dr. Jones is a very dedicated and caring veterinarian. She really cares about the wellbeing of all animals and is very dedicated to their care.
by Mary Griffin on 2019-02-22
What wonderful service for our small dog. Efficient,caring,expertly diagnosed.
by Kristin McCoy on 2019-02-09
Great experience! The team was wonderful.
by Laurie Brennan on 2019-01-06
Amazing! The staff is always attentive and thorough. Prices are reasonable! I highly recommend this vet.
by Robyn Hubbard on 2018-12-19
Amazing! We went to Petsurg after 3 other consultations regarding our dog’s tumor on toe that needed to be removed. Dr. Jones and her staff were phenomenally reassuring, knowledgeable and patient with our questions, provided feedback we hadn’t received at the other three consultations, and provided us with what felt like the most personalized experience including suggestions moving forward with our overweight pup and plan for weight loss. All the staff who helped along the way were kind and caring, reassuring us that our boy would be well taken care of in the process. We cannot say enough positive things about our experience!
by Alfred Parra on 2018-12-19
Very caring compassionate staff. Very modern and clean office and examination facilities.
by Daniel Huff on 2018-12-12
So far so good. My dog had a knee surgery and is now rehabing. Everyone was professional and friendly. Follow up visits to come.
by Chris Hamilton on 2018-11-16
I felt like my dog was in good hands and I could trust the staff
by Anon on 2018-11-06
Dr Jones and her team are great!
by Janie Dozier on 2018-10-24
I was very pleased with the quality and care.
by Craig Netwig on 2018-10-03
Great service and caring staff!
by Janette Pickton on 2018-09-20
Great people. Always caring and actually listening to what is going on. Always recommend them
by Catalina Hernandez on 2018-08-04
Very professional and very kind
by Alexey Melnik on 2018-07-31
Great service. Awesome prices
by Anon on 2018-07-15
We would like to thank you all for the care you gave our dog.. she is doing great!!.
by Nidia Maldonado on 2018-06-27
We were greeted immediately, they provided us with the information we needed. The staff was very professional and helpful.
by Norma Thomas on 2018-06-04
Amazing care and service. Very kind to my dog.
by Janette Pickton on 2018-05-20
Excellent care and service as usual. Always recommend
by Silvye Castillo-Soza on 2018-04-30
Coco underwent major surgery and could not have received better care. Her and her puppy, Avalon, are doing great! Coco felt very warm towards the vet and I could tell she treated her very well!
by Jena Alan on 2018-04-29
Great service, caring very knowledgeable Dr. Jones. She really cares about animals. And has excellent knowledge. I would strongly recommend her.
by Maggie DaCosta on 2018-04-16
Very attentive, and realistic. Excellent bedside manor.
by Janet Roche on 2018-03-19
The staff provided me with comfort and took great care of our dog.
by Anon on 2018-02-23
Very thorough and caring.
by Leeann Neylans on 2018-02-15
Dr. Jones and her staff gave my little senior Chihuahua the best of care. I brought her in for a 2nd opinion after her lower jaw broke from severe dental decay. I thought she would be too old for surgery and the cost would be too much. The 1st opinion left me feeling heartbroken. I’m so glad I came here!! My little girl is now recovering from her surgery and hopefully has lots more quality life ahead! Next time I will come here first!
by Kristina Wiltjer on 2018-01-13
On Wednesday afternoon When I got home from work I noticed that our cat Lilo had a limp and every time I touched her right back leg she would cry. We decided to take her to ER4pets right away. When we got there they were very attentive and straight forward with every question that we asked. They even provided us with an estimate before we consented to anything. The vet was very straightforward and understanding with the situation after she let us know that lilo broke her hip. She was never pushy and give us time to think when she let us know that our cat needed surgery. She also explained the procedures very clearly and give us two options and what the outcome would be for each one. She also said if you made a decision by tomorrow that they would be able to get her into surgery Right away. Later that night our cat was in a lot pain so I gave them a call around five in the morning letting them know of our decision to have the surgery. The Dr. was able to get her in that day. After the surgery the vet called and let us know that everything went well and the recovery time. When we finally picked her up the staff was extremely supportive And went over all the instructions with the medication they even helped us walk her out to our car. I am so extremely thankful for the vet and for her staff! They were very professional and caring and called us to make sure everything was going okay after the surgery. Even when I called with a follow-up question I felt like they took the time to make sure they answered everything. I would highly recommend this place to any of my friends and family who have an animal. Thank you again!!
by Laurie Brennan on 2017-12-26
Very kind and thoughtful staff. They were caring and kind with me and my pet.
by Yana Yermolenko on 2017-12-25
My Pomeranian male had to have a surgery. The surgery went well and Dr Jones was great. She even called us at 3:40 am to let us know that the surgery went well. My dog was treated well and on its way to recovery. Thank you Petsurg & Er4pets for solving my dogs problem.
by Nicki Lewis on 2017-12-24
We had such a great experience with our puppy getting spayed. We were given thorough instructions when we first took her home and the following day were given a follow up call by the vet herself. Our puppy has done a great job recovering from her surgery.
by Anna Hamann on 2017-12-09
Dr. Jones and her staff were calm and competent. Hank had just come out of a double hip surgery and was in desperate need of the loving, professional care that ER4Pets provided. Dr. Jones is knowledgeable and thorough. She provided me with step by step instructions for the medications and how to care for Hank. Dr. Jones facility was welcoming and comfortable as well as outfitted to accommodate the services offered. The round-the-clock care was reassuring.
by Nicole Walker on 2017-11-23
This was the perfect place to take my cat to get spayed. Everyone was very friendly and the vet was extremely knowledgeable. Thanks so much for taking good care of our furry family member!
by Cindy Scott on 2017-11-22
The best care ever!
by Kandi Litjen on 2017-10-16
Dr Jones and her staff are excellent, compassionate and caring.
by Anon on 2017-09-22
Very nice and helpful!
by Teri Ruiz Jr. on 2017-08-27
Very professional and caring.
by Lissette Jury on 2017-08-07
Amazing! Great service, the doctor is very experienced in animals. My dog had an emergency pyometra surgery and she is recovering faster than I thought !
by Johnny McClure on 2017-07-13
Excellent outcome with my dogs.
by Gary Stovall on 2017-07-09
Extremely friendly and helpful.
by Annette Sicilia on 2017-06-11
PetSurg is a great place. Dr Jones has reasonable prices she is very good and does an amazing job. I just took my puppy in to be spayed, Dr Jones and her staff were very caring and explained everything they did. I had an older dog that needed emergency surgery and the first place I thought to take him was PetSurg.
by Anon on 2017-06-02
Staff was very knowledgeable and was very gentle with our fragile dog.